Privacy policy

Who we are

SD Caregiving Hub is an independently owned and operated Comfort Keepers® franchise located in San Diego, California. This privacy policy applies to the website at sdcaregiving.com (the "Site") and the information we collect through it.

For questions about this policy, contact us at recruiter195@comfortkeepers.com or via our contact form.

Information we collect

We collect only what we need to do our job:

Job application pre-capture

When you begin an application, we ask for your first name, phone number, and optionally your email and the role you're interested in. We collect this before redirecting you to our hiring partner's application form so that we have your contact information even if you don't complete the external application.

Categories: identifiers (name, phone, email), professional information (role interest).

Contact form

When you submit our contact form, we collect your name, email address, and your message. We use this to respond to your inquiry.

Categories: identifiers (name, email), communications content (message).

Analytics

We use Plausible Analytics (opens in new tab), a privacy-first analytics service that does not use cookies, does not track you across sites, and does not collect personal information. Plausible aggregates page view counts and referral sources. No individual user is identifiable in Plausible's data.

We may also use the Meta Pixel to measure the effectiveness of advertising on Facebook and Instagram. The Meta Pixel collects information about your visit and associates it with your Facebook profile if you are logged into Facebook. You can opt out via Facebook's ad settings (opens in new tab).

Automatically collected information

Our hosting provider (Vercel) collects standard server log data including IP addresses, browser type, and pages visited. This data is used for security and performance monitoring and is retained according to Vercel's own data retention policies.

How we use your information

We use the information you provide to:

• Process your job application and contact you about open positions
• Respond to your contact form inquiries
• Track campaign performance so we can reach candidates more efficiently
• Understand how the Site is used so we can improve it

We do not use your information for automated decision-making. We do not send unsolicited marketing messages. If you apply for a position, we will contact you about that position, and potentially about future similar openings with your permission.

Who we share your information with

We share information only with service providers we use to operate the Site:

• Sanity (sanity.io), content management and data storage. Application lead data and contact form submissions are stored in Sanity.
• Vercel (vercel.com), website hosting and delivery.
• AI hiring partner (ATS), when you click through to complete your application, you're using our hiring partner's platform. Their privacy policy governs data you provide there.
• Meta Platforms, if the Meta Pixel is active, page visit data is shared with Meta for ad measurement purposes.

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.

How long we keep your information

Application lead data is retained for two years from the date of submission or until you request deletion, whichever comes first. Contact form submissions are retained for one year.

If you are hired, your employment records are maintained in accordance with California labor law requirements.

Your rights under California law (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know, you may request a summary of the personal information we have collected about you, the categories of sources, the purpose, and the categories of third parties we share it with.
• Right to delete, you may request that we delete the personal information we have collected about you, subject to certain exceptions (for example, information required to complete a transaction or comply with a legal obligation).
• Right to opt out of sale, we do not sell personal information. This right is available but there is nothing to opt out of.
• Right to non-discrimination, we will not deny you services, charge you a different price, or provide a different level of quality because you exercised your CCPA rights.

To submit a request, use our contact form or email recruiter195@comfortkeepers.com. We will respond within 45 days as required by law. We may ask you to verify your identity before fulfilling your request.

Data security

Data is transmitted over HTTPS. We store application and contact data in Sanity, which encrypts data at rest. We use limited-permission API tokens and do not store payment information.

No method of transmission over the internet is 100% secure. If we become aware of a data breach affecting your information, we will notify you as required by California law (Civil Code §1798.82).

Children's privacy

This Site is not directed to anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, contact us and we will delete it.

Changes to this policy

We will update this policy when our practices change. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be announced on the Site.

Contact for privacy requests

SD Caregiving Hub. San Diego, California, recruiter195@comfortkeepers.com

Or submit a request via our contact form. Response time: within 45 days.